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losing notes
Posted by grizabella
9 years ago

December 18, 2007
20:31

I LOVE Memento, but. Twice now I have lost the data file for the notes, which was a fairly long list. When I first opened the program I got an error message saying that if I continued using memento the files would become corrupted. (I didn't use it. :) I reinstalled Memento but now my notes are gone (which isn't much better than corrupted I think).

I have Windows XP Home Edition Service Pack 2 (build 2600), Dell Inspiron 530S (only a couple of months old), 2.33 gigahertz Intel Core2 Duo.

Help! I'm an old lady and and I can't remember anything anymore. Who are you again?

Thanks.

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Posted by Tim
9 years ago

January 1, 2008
22:25

Well, this does sometimes happen (seems to be an interaction with Windows Update and its prediliction for forced restarts).

However, I'm going to do you a big favour now, based on what you've said.

You're using a computer. It contains a hard drive. Presumably you have data on that hard drive that is valuable to you. Here's the secret no-one wants to tell you.

Hard drives can fail. Just like that. You could turn on your computer tomorrow, and the hard drive could fail to start. You might lose *all* of the data on that hard-drive. Unless you have backed it up somewhere (another PC, another hard drive, etc), then you will have lost all that data (pictures, emails, music) forever.

So try to back up your stuff.

Sorry if I sound patronising, but many people seem unaware that they are storing their precious data on a device that is so fragile, and they're usually grateful when I point it out.

If you have data you value, and you only have a single copy of it on a single hard drive, then you *will* lose that data one day. I speak from experience.

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Posted by blah
9 years ago

August 7, 2008
02:08

hi,

i encountered the same issue as the above user re: the error message and have seemingly lost the notes HOWEVER my notes, as far as i know,ARE backed up on a different hard drive BUT they still don't appear when i paste them over the existing set of notes. any thoughts?

Also, I want to know if i can get the full cached page from google desktop to show cached notes that are stored in documents and settings/ user/application data/memento/links. it's clear from my desktop searches that this is where cached pages of lost notes are stored BUT when i click on the cached page, all i see is a line or so from the entire note. are there ways of accessing the enturety of these cached files?

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Posted by Tim
9 years ago

August 7, 2008
10:22

If you quit Memento, and copy the 'good' notes file into your 'My Documents' file, then restart Memento, the notes should load (assuming the notes file is valid). If you still have problems, you can email me the file if you like and I'll try to fix it.

As for your question about the google cache, the note caches are not stored in those links files - they are simply dummy files to allow Google Indexing to work. GDS only indexes individual files, and the Memento notes are all stored in one file, so I have to fake the 'link' files to make it work. The link files are all 0 bytes in size, iirc. I presume you can just search for 'memento notes' in GDS, and look at the cached versions (which are stored by GDS in its own index/cache files).

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Posted by blah
9 years ago

August 7, 2008
16:11

hi tim,

yeah, still getting the same problem of overwriting the backed up file. i'll email it over in a minute. thanks for the help!

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Posted by bsbktbpa
8 years ago

November 15, 2008
18:56

so i restarted my computer after there was an update on my computer and when memento started, some note popped up about being unable or having problems loading all notes. i thought if i restarted again or closed and then opened memento it would be fine... but now i cant find any of my notes. help!!! ahh!!!!

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Posted by Tim
8 years ago

November 15, 2008
20:48

Judging from other people's experiences, the update/restart corrupted your notes file, so you'll need to restore it from a backup.

It's the file called 'Memento.notes' in your 'My Documents' folder.

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Posted by bsbktbpa
8 years ago

November 16, 2008
04:10

thanks for the quick response. unfortunately i only had a backup version from 2.5 months ago and it wasn't of much use

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Posted by bsbktbpa
8 years ago

November 16, 2008
05:57

hey tim,

is there any way to get memento instead of saving to C, to save to D drive?

thanks!

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Posted by Tim
8 years ago

November 16, 2008
10:52

Not really. Currently, Memento always saves its data in your 'My Documents' folder, so the only thing you can do is move your My Documents folder to drive D.

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